Terms of Service

Welcome to Harveyfloral. These Terms of Service explain the rules, conditions, and responsibilities that apply when you access our website, browse our products, place an order, contact our support team, or use any service provided through https://harveyfloral.com/.

Harveyfloral offers women’s fashion products, including dresses, shirts, and skirts. By using our website or purchasing from our store, you agree to follow these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing, browsing, or purchasing from https://harveyfloral.com/, you confirm that you have read, understood, and agreed to these Terms of Service, along with our related store policies, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other policy posted on our website.

If you do not agree with these terms, please do not use our website or place an order.

2. Store Information

Harveyfloral operates as an online fashion store offering women’s clothing products designed for everyday wear, casual styling, seasonal wardrobes, and personal fashion needs.

Customers may contact us by email for questions about products, orders, shipping, returns, refunds, or other store-related concerns.

3. Eligibility to Use Our Website

To use our website or place an order, you must be legally able to enter into a binding agreement. By using Harveyfloral, you confirm that:

• You are at least the age of majority in your place of residence, or you are using the website with permission from a parent or legal guardian.
• You will provide accurate and complete information when placing an order.
• You will not use our website for unlawful, abusive, fraudulent, or harmful purposes.
• You will not interfere with the security, function, or operation of our website.

We reserve the right to refuse service, cancel orders, or restrict access if we believe a customer has violated these Terms of Service.

4. Product Information

Harveyfloral works to present product information as clearly and accurately as possible. Product pages may include names, descriptions, colors, images, size information, material details, pricing, availability, and other relevant details.

However, please understand that product appearance may vary slightly due to:

Customers are responsible for reviewing product descriptions, size charts, and order details before completing a purchase.

5. Pricing and Availability

All product prices are listed on the website and may change from time to time without prior notice. Prices shown at checkout are the prices that apply to your order at the time of purchase.

Product availability may change due to demand, inventory updates, supplier limitations, or fulfillment conditions. If an item becomes unavailable after your order is placed, we may contact you to offer a solution, such as cancellation, refund, replacement, or another reasonable option.

6. Orders and Order Confirmation

When you place an order through https://harveyfloral.com/, you agree that all information provided is accurate, complete, and current. This includes your name, shipping address, billing details, email address, and payment information.

After placing an order, you may receive an order confirmation email. This confirmation means we have received your order request. It does not guarantee acceptance if there is a payment issue, product availability issue, suspected fraud, pricing error, or other problem.

Harveyfloral reserves the right to review, refuse, cancel, or limit any order when necessary.

Possible reasons for order cancellation include:

• Product unavailable or out of stock
• Incorrect or incomplete customer information
• Payment failure or payment verification issue
• Suspected unauthorized or fraudulent activity
• Pricing, product, or technical error
• Shipping address cannot be served
• Violation of these Terms of Service

If your order is canceled after payment has been captured, we will provide a refund to the original payment method where applicable.

7. Payment Terms

Customers must provide valid payment information at checkout. By submitting payment details, you confirm that you are authorized to use the selected payment method.

Harveyfloral is not responsible for delays caused by payment authorization issues, incorrect billing information, or payment provider review.

We do not knowingly accept fraudulent transactions. Suspicious orders may be canceled or held for verification.

8. Shipping Terms

Shipping terms are described in detail in our Shipping Policy. By placing an order, you agree to the shipping conditions provided by Harveyfloral.

Our standard shipping details include:

Delivery timelines are estimates and may be affected by carrier delays, weather, holidays, address issues, or other events outside our control.

Customers are responsible for providing a complete and correct shipping address at checkout.

9. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Our standard return and refund terms include:

Returned items must meet our return condition requirements. Harveyfloral reserves the right to decline returns that are late, worn, washed, damaged by the customer, missing required packaging, or otherwise ineligible.

10. Order Changes and Cancellations

If you need to cancel or change an order, please contact us as soon as possible at:

support@harveyfloral.com

We will do our best to assist before the order is processed or shipped. However, once an order has entered fulfillment, been packed, or been handed to a carrier, changes or cancellations may not be possible.

If an order has already shipped, customers may request a return after delivery if the item qualifies under our Return & Refund Policy.

11. Customer Responsibilities

Customers agree to use Harveyfloral responsibly and provide accurate information when interacting with our store.

You are responsible for:

• Reviewing product details before purchase
• Checking size charts and measurements when available
• Entering accurate shipping and billing information
• Monitoring your email for order updates
• Contacting us promptly if an issue occurs
• Following return instructions before sending items back
• Using our website in a lawful and respectful manner

Harveyfloral is not responsible for issues caused by customer-provided errors, including incorrect addresses, wrong size selection, incomplete information, or failure to review product details before purchase.

12. Prohibited Uses

You may not use our website or services for unlawful, harmful, abusive, or fraudulent purposes.

Prohibited uses include, but are not limited to:

We reserve the right to refuse service, cancel orders, block access, or take appropriate action if prohibited activity is detected.

13. Website Content and Intellectual Property

All content on https://harveyfloral.com/, including text, images, graphics, product descriptions, logos, page layouts, design elements, and other materials, is owned by or licensed to Harveyfloral unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, exploit, or use our website content for commercial purposes without written permission from Harveyfloral.

Customers may use our website only for personal shopping and lawful browsing.

14. User Submissions and Communications

When you contact Harveyfloral, submit a form, send photos, provide feedback, or communicate with our support team, you agree that the information you provide is accurate and appropriate.

You must not submit content that is:

• False or misleading
• Abusive, threatening, or harassing
• Illegal or harmful
• Infringing on another person’s rights
• Containing viruses, spam, or malicious material

We may use customer communications to respond to inquiries, resolve order issues, improve service, and maintain business records where appropriate.

15. Accuracy of Information

Harveyfloral makes reasonable efforts to keep website information accurate and current. However, errors may occasionally occur. These may include product description errors, pricing mistakes, typographical errors, inventory inaccuracies, image differences, or technical issues.

We reserve the right to correct errors, update information, cancel affected orders, or adjust content at any time without prior notice.

If an order is affected by a material error, we may contact you with available options.

16. Third-Party Services

Harveyfloral may use third-party service providers to support payment processing, shipping, tracking, website hosting, analytics, email communication, fraud prevention, or other operational needs.

These third parties may process certain information as needed to complete their services. Your use of Harveyfloral may also be subject to terms or policies from payment providers, shipping carriers, and other service partners.

Harveyfloral is not responsible for delays, service interruptions, or errors caused by third-party providers outside our direct control.

17. Delivery Carriers and Tracking

Harveyfloral may ship orders through USPS, UPS, or FedEx. Once a package is transferred to a shipping carrier, delivery is handled by that carrier.

Carrier tracking may update at different speeds depending on scan timing, transportation route, and carrier system activity.

Harveyfloral is not responsible for carrier delays caused by:

• Weather conditions
• Holiday shipping volume
• Transportation interruptions
• Carrier staffing or routing issues
• Incorrect or incomplete shipping addresses
• Delivery restrictions at the destination

We will still assist customers by reviewing tracking information and helping guide next steps when possible.

18. Limitation of Liability

To the maximum extent allowed by law, Harveyfloral is not liable for indirect, incidental, special, consequential, or punitive damages related to your use of our website, products, shipping services, or customer communications.

This includes, but is not limited to, delays, lost opportunities, emotional distress, loss of data, loss of profits, or expenses resulting from product use, website access, order delays, or carrier delivery issues.

Our maximum liability for any order-related claim will not exceed the amount paid for the specific product or order involved.

19. Product Use

Products sold by Harveyfloral are intended for ordinary personal fashion use. Customers are responsible for using, washing, wearing, and caring for items appropriately.

We are not responsible for damage caused by:

Please follow any care instructions provided with the product or listed on the product page.

20. Privacy

Your privacy is important to us. Information collected through our website is handled according to our Privacy Policy.

By using Harveyfloral, you agree that we may collect and use certain information necessary to process orders, provide customer support, send updates, prevent fraud, and operate our business.

Customers should review our Privacy Policy for more information about how personal information is collected, used, stored, and protected.

21. Account and Checkout Security

Customers are responsible for keeping their account details, login information, and checkout information secure if account features are available on the website.

You agree not to share your account credentials with unauthorized persons or use another person’s account without permission.

If you believe your account, payment information, or order details have been used without authorization, please contact us promptly.

22. Promotions, Discounts, and Offers

Harveyfloral may offer discounts, promotions, coupon codes, or special offers from time to time. Promotions may be subject to specific rules, expiration dates, product exclusions, or quantity limits.

We reserve the right to cancel or modify promotions if misuse, technical errors, or unauthorized activity is detected.

23. Refusal of Service

Harveyfloral reserves the right to refuse service, cancel orders, or limit access to the website when necessary.

Reasons may include:

• Violation of these Terms of Service
• Suspected fraud or payment abuse
• Threatening or abusive conduct
• Repeated unauthorized returns or claims
• Attempts to disrupt website security
• Use of false or misleading information

Where appropriate, we may notify the customer of the reason for refusal or cancellation.

24. Force Majeure

Harveyfloral is not responsible for failure or delay in performance caused by circumstances beyond our reasonable control. These events may include natural disasters, severe weather, carrier disruptions, labor strikes, supply chain interruptions, public emergencies, government actions, internet outages, technical failures, or other unexpected events.

If such events affect order processing, shipping, or customer service, we will make reasonable efforts to continue supporting customers and fulfilling orders when possible.

25. Changes to These Terms

Harveyfloral may update or modify these Terms of Service from time to time. Updates may reflect changes in business operations, website features, policies, legal requirements, or customer service practices.

The version posted on https://harveyfloral.com/ will be considered the current version. Continued use of the website after changes are posted means you accept the updated Terms of Service.

Customers are encouraged to review these terms before placing an order.

26. Contact Information

For questions about these Terms of Service, your order, shipping, returns, refunds, or other store policies, please contact us.

Harveyfloral Customer Support
Website: https://harveyfloral.com/
Email: support@harveyfloral.com
Address: 5018 Espana Way, Denver, CO 80249, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST

When contacting us about an order, please include your order number and the email address used at checkout so we can assist you accurately.

27. Terms Summary

Thank you for choosing Harveyfloral. We are committed to providing clear policies, professional service, and a reliable shopping experience for every customer.