Payment Methods

At Harveyfloral, we want checkout to be clear, secure, and convenient for every customer. This Payment Methods Policy explains the payment options currently accepted on https://harveyfloral.com/, how payments are processed, how refunds are issued, and what customers should know before completing a purchase.

Harveyfloral sells women’s fashion products, including dresses, shirts, and skirts. All purchases must be completed through the checkout page on our official website.

1. Accepted Payment Methods

Harveyfloral currently accepts the following payment methods:

Payment options shown at checkout may depend on your device, browser, account eligibility, location, and the payment provider’s availability at the time of purchase.

2. PayPal Payments

Customers may use PayPal to complete eligible purchases on Harveyfloral. PayPal allows customers to pay using their PayPal balance, linked bank account, debit card, credit card, or other PayPal-supported funding source, depending on the customer’s PayPal account settings.

When you choose PayPal, you may be redirected to PayPal or shown a PayPal payment window to confirm your payment. After payment is completed, you may be returned to Harveyfloral to finalize or view your order confirmation.

3. Venmo Payments

Harveyfloral accepts Venmo when Venmo is available as a supported checkout option. Venmo availability may depend on PayPal’s payment system, customer location, device compatibility, and account eligibility.

If Venmo does not appear as an option during checkout, it may not be available for that transaction. In that case, customers may use another available payment method displayed at checkout.

4. Secure Checkout

Harveyfloral takes payment security seriously. Payment details are processed through secure payment providers and checkout systems. Harveyfloral does not intentionally store full sensitive payment credentials such as full card numbers, PayPal login details, or Venmo account passwords on our own systems.

Customers should only enter payment information on secure checkout pages connected to https://harveyfloral.com/ or official payment provider pages.

5. Payment Authorization

An order is not considered successfully placed until payment has been authorized or completed. If payment is declined, interrupted, canceled, or not approved by the payment provider, the order may not be processed.

Please make sure your payment account has sufficient funds and that all payment details are accurate before submitting your order.

6. Billing Information

Customers are responsible for providing accurate billing and contact information during checkout. Incorrect billing information may cause payment delays, failed transactions, or order verification issues.

Please review the following before completing payment:

Harveyfloral may cancel or hold orders if payment details appear incomplete, incorrect, or suspicious.

7. Payment Currency

All prices displayed on Harveyfloral are intended for checkout through our website. The final payment amount will be shown at checkout before you submit your order.

Customers should review the full order total before completing payment.

8. Order Confirmation After Payment

After successful payment, you should receive an order confirmation email at the email address provided during checkout.

The confirmation email may include:

• Order number
• Customer contact details
• Product details
• Shipping address
• Order total
• Payment confirmation status
• Next steps for processing

If you do not receive a confirmation email, please check your spam, junk, promotions, or updates folder. You may also contact us at support@harveyfloral.com for assistance.

9. Payment Problems

If you experience a payment issue during checkout, please do not submit multiple payments repeatedly before confirming whether the order was created. Multiple attempts may result in duplicate pending authorizations or duplicate orders.

Common payment issues include:

For payment-related assistance, email us at support@harveyfloral.com with your name, checkout email, and any available order details.

10. Duplicate Payments or Duplicate Orders

If you believe you accidentally placed duplicate orders or made duplicate payments, contact us as soon as possible.

Please include:

If a duplicate order is confirmed and has not entered processing or shipment, we may cancel the duplicate order and issue a refund to the original payment method.

11. Refunds to Original Payment Method

Refunds are issued back to the original payment method used at checkout. If you paid through PayPal, the refund will be returned through the original PayPal transaction. If you paid through Venmo, the refund will be returned through the original Venmo-supported transaction when applicable.

Harveyfloral cannot issue refunds to a different PayPal account, Venmo account, bank account, card, or third-party payment method.

12. Refund Processing Time

For approved returns, cancellations, or eligible order issues, Harveyfloral processes refunds within 7 days after approval.

After Harveyfloral issues a refund, the payment provider may take additional time to post the funds to your account. PayPal, Venmo, banks, or payment services may have their own processing timelines.

13. Payment Verification and Fraud Prevention

To protect customers and our store, Harveyfloral may review orders for payment security. If an order appears suspicious, incomplete, or inconsistent, we may contact the customer for verification or cancel the order.

Reasons for review may include:

• Unusual order activity
• Payment authorization concerns
• Mismatched customer information
• Incomplete billing or shipping details
• Possible unauthorized payment use
• Payment provider review or hold

If we cannot verify an order when needed, the order may be canceled and refunded where applicable.

14. Harveyfloral Will Never Ask for Sensitive Login Information by Email

For customer protection, Harveyfloral will never ask you to send your PayPal password, Venmo password, full account login, or sensitive payment credentials by email.

If you receive a suspicious message claiming to be from Harveyfloral, do not provide sensitive information. Contact us directly at:

support@harveyfloral.com

Only use official checkout pages and trusted payment provider pages when completing payment.

15. Chargebacks and Payment Disputes

If you have a concern about your order, payment, shipping, return, or refund, please contact Harveyfloral first so we can help resolve the issue.

Opening a payment dispute or chargeback without contacting us may delay resolution because the payment provider may need time to review the case.

For faster help, please email us with:

• Your order number
• Email used at checkout
• Payment method used
• Description of the issue
• Photos or documents if relevant

We are committed to reviewing customer concerns fairly and professionally.

16. Payment Method Availability

Payment methods may change or become temporarily unavailable due to provider maintenance, technical issues, account eligibility, regional limitations, device compatibility, or checkout updates.

Harveyfloral is not responsible for temporary payment provider outages, but we will assist customers where possible.

17. Taxes and Additional Charges

Applicable taxes, if any, may be calculated and shown during checkout before you submit payment. Customers are responsible for reviewing the final total before placing an order.

Harveyfloral does not control fees charged by a customer’s own payment provider, bank, PayPal account, Venmo account, or financial institution.

Possible external charges may include:

Harveyfloral does not reimburse external fees charged by third-party financial providers unless required by applicable law.

18. Payment Method Summary

19. Contact Information

For questions about payment, checkout, refunds, duplicate orders, or billing concerns, please contact Harveyfloral customer support.

Harveyfloral Customer Support
Website: https://harveyfloral.com/
Email: support@harveyfloral.com
Address: 5018 Espana Way, Denver, CO 80249, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST

When contacting us, please include your order number, checkout email, and a clear description of the payment issue so we can assist you accurately.

Thank you for shopping with Harveyfloral. We are committed to providing a secure, simple, and transparent payment experience.